Workflows

Pre-publish, pre-crisis interception.

SocialShield.tech inserts a lightweight but strict layer before anything goes live. It scores, rewrites, enforces approvals, and prepares crisis replies—so you never ship surprises.

Schedule onboarding View plans
Workflow

Draft → Score → Rewrite → Approve → Publish or Hold → Monitor & respond

Maker-checker approval
Auto locks on red risk
Crisis playbooks
Audit trail exports

Pre-publish flow

1) Draft intake

Paste or import from your scheduler.

  • Channel-aware formatting: X/Twitter, LinkedIn, IG, FB, TikTok
  • Attach media context and campaign tags
  • Assign owner and reviewer

2) Score & rewrite

Instant sensitivity scores with rationale.

  • Highlights risky text; suggests compliant alternatives
  • One-click apply rewrites that preserve intent
  • Risk gates: green = self-approve, yellow = reviewer, red = blocked

3) Approval path

Maker-checker with timeboxed holds.

  • Route to PR, legal, or leadership by topic
  • Expiring approvals for sensitive windows
  • Full version history and decision log

4) Publish or hold

Release safely or keep on watch.

  • Webhook to scheduling tools to block publish until approved
  • Timed holds for volatile topics
  • Post-approval monitoring triggers crisis mode if engagement spikes

Crisis-ready path

Detection & triage

Trigger on spikes, keywords, or manual flags.

  • Pull incident facts and sentiment snapshot
  • Identify stakeholders and required approvals
  • Lock new publishes if risk is critical

Response drafting

Drafts that match tone and policy.

  • Templates for apology, clarification, action plans
  • Channel-specific length and CTA guidance
  • Multi-lingual variants with compliance substitutions

Review & publish

Keep speed without losing rigor.

  • Fast-lane approvals for crisis mode
  • Escalation tags to PR/Legal with timestamps
  • Post-response monitoring and follow-up prompts

Libraries & governance

Black/white word libraries

Control language at the brand and account level.

  • Black list = immediate block or mandatory rewrite
  • White list = nudges drafts toward preferred phrasing
  • Versioned so you can track changes over time

Tone packs

Consistency across teams.

  • Voice rules for support, PR, employer brand, campaigns
  • Example snippets for do/don't guidance
  • Embedded directly in rewrite suggestions

Approvals & audit

Regulator-friendly records.

  • Who edited, who approved, what changed
  • Exports for compliance or post-mortems
  • Role-based access with SSO on enterprise plans